We are committed to protecting and respecting your privacy. We collect, store and use information in accordance with the Data Protection Act 1998 (the “DPA”) and any other relevant legislation and regulations. For the purposes of the DPA, we are the data controller of any personal data we process about you.
3. How we collect and receive personal information
We may collect and/or receive personal information from you when you:
fill in forms on our Website, including any information you provide when you register, create or modify an online account with us;
communicate with us, such as by mail, telephone, in writing or through our Website [or social medial];
use or access our Website (including traffic data and data in relation to the resources you access); or
respond to surveys or questionnaires we ask you to complete.
4. What personal information?
The types of personal information we receive, store and use may include:
name, email address, IP address and image
your account information (including your username and password);
information about your interactions you may have with us and our staff and Website, including interactions via email, telephone or through our Website
5. How we use personal information
We use the personal information we collect and receive to help us understand your needs and to help us provide you with a better service. In particular, we (including third party data processors, agents and subcontractors acting on our behalf) collect, store and process your personal information for the following reasons:
to allow you to use the various features of our Website;
to provide our products and services to you;
to provide special offers and other related services to you;
to improve and tailor our products and services and train our staff;
for our own internal record-keeping requirements;
to protect your account and prevent unauthorised access to your account;
for market research, analysis, testing, monitoring, audit and administrative purposes; and
to contact you, for example, to send service communications through our Website, email or any other medium.
6. Do we share personal information with anyone else?
We may disclose personal information we collect or receive:
to you or those acting on your behalf;
to third parties to provide a service to, or perform a function for, us or you or who are otherwise appointed by us in connection with the services we offer you including those who are acting as our agent or sub-contractor, including, without limitation, data processing service providers and our legal and professional advisors;
to third parties in connection with a proposed or actual financing, securitization, insuring, merger, restructure, sale, acquisition, assignment or other disposal of all or part of our business or assets or the assets of any Affiliate or to anyone whom we may transfer our rights and/or obligations for the purposes of evaluating and performing the proposed transaction; and
to any entity to whom we are required by any applicable law, regulation or legal process, to disclose the data.
However, we never store or disclose your financial account log-in information (such as your credit card numbers) to anyone.
7. Marketing communications
We will only send you marketing communications electronically (e-mail or text) if such communications relate to goods, products, services or opportunities which are similar to those that you have previously purchased, invested or expressed an interest in or if you have consented to us contacting you in this way.
We will only permit third parties to send you marketing communications electronically if you have consented to this. You can opt out of receiving marketing communications from us and/or third parties at any time by contacting us at firstname.lastname@example.org.
8. Statistical information
We may aggregate information about you with information about other users of our Website to create statistical data about users. This is statistical data that does not identify you and we may distribute any such aggregate information to third parties we work with in any way that we see fit.
9. Third party links
10. Data storage
By using our services or our Website, and by submitting your personal information to us, you agree to your personal information being transferred, stored and processed outside of the EEA.
We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. You should be aware that transmission of information via the internet is not entirely secure and we cannot guarantee the security of any data you transmit to our Website via the internet.
We will retain your personal information and other information which we have collected or received to the extent required by applicable laws and as we may require for operational and legal purposes.
11. Access to information
You have a right under the DPA to access information we hold about you by contacting us at email@example.com. Please include your name and address and any other information which may identify you. We will not charge you to access this information.
Cookies generally fall into one of the following categories:
strictly necessary cookies which are cookies that are required to allow you to use a website and its features;
performance cookies which recognise and collect information about how visitors use a website to create aggregated, anonymous information that does not identify the visitor;
functionality cookies which allow the website to remember you and provide a more personalised service to you; and
targeting or advertising cookies which are used to deliver adverts relevant to you.
Our Website uses the following types of cookies: strictly necessary cookies, performance cookies, functionality cookies, analytical cookies and targeting or advertising cookies.
Some of our cookies remain on your device between your browsing sessions.
You can disable our cookies by changing the settings on your browser but doing so might mean you are unable to use certain features of our Website.
13. Contacting us
If you have any questions or comments on this policy or you would like to request a copy of your personal information, you can contact us at firstname.lastname@example.org.